Guarantee & Returns

Herbalist.com 100% Satisfaction Guaranteed

Our return policy is 15 days from date of shipment from Herbalist.com LLC warehouse. There is also a 15% restocking fee and we do not refund outbound postage.

Any order discrepancies should first be emailed to:   support@herbalist.com within 15 days from the shipment date. The email needs to include an INVOICE#, ORDER#, and the SKU# or UPC# of the items received in error.

This is from our Drop shipping Terms and Conditions

• COM LLC will accept returns for a limited period and for specific reasons. All returned Product(s) must be undamaged, in their original packaging and be able to be re-sold.